Professional Profile
Freelance IT consultant combining enterprise endpoint operations, digital workplace services and software engineering. Currently supporting the European Union Anti-Money Laundering Authority within the European Commission service environment, with responsibilities spanning L2–L3 incident resolution, endpoint deployment, onboarding ownership, technical investigations, stakeholder consultation and cross-team coordination. Comfortable translating operational requirements into practical Microsoft 365 and endpoint solutions for senior stakeholders in regulated institutional environments.
Core Competencies
Digital Workplace
Windows · Microsoft 365 · Microsoft Intune · Windows Autopilot · Microsoft Teams · SharePoint · Microsoft Authenticator · OneDrive
IT Operations
ServiceNow · L2–L3 Support · Incident Management · Endpoint Deployment · Device Provisioning · Network Troubleshooting · Asset Lifecycle Support · VIP Support
Consulting
Requirements Analysis · Stakeholder Coordination · Technical Solution Concepts · Process Design · Technical Documentation · Cross-Team Escalation · User Enablement
Software Engineering
TypeScript · JavaScript · Node.js · React · Vue.js · PHP · Symfony · Python · REST APIs · PostgreSQL · AWS · Docker
Professional Experience
IT Infrastructure & Digital Workplace Consultant
Sep 2025 – Present
European Union Anti-Money Laundering Authority, Frankfurt am Main
Formal assignment: IT HUB Agent within the European Commission EUSS environment · Independent consultant via Brayton Luxembourg within an ATOS-managed service
- Deliver L2–L3 workplace and endpoint support in the European Commission service environment, coordinating incidents across users, suppliers and specialist infrastructure teams.
- Support Windows provisioning, Intune and Autopilot operations, software deployment and structured endpoint troubleshooting.
- Co-own the technical onboarding process, from laptop preparation and access readiness to live onboarding presentations and first-user enablement.
- Translate operational requirements into Microsoft 365 solution concepts covering SharePoint, permissions, secure collaboration and reporting.
- Provide VIP, meeting-room and business-critical support while producing clear technical documentation, escalation findings and user guidance.
IT Consultant & Software Developer · Nterra Integrations GmbH
May 2024 – Jul 2024
Full-stack software delivery, requirements coordination and Scrum facilitation in a consulting environment.
Production debugging and development across Symfony, Vue.js, PostgreSQL, REST APIs, testing and ERP synchronisation services.
Innovation Team Trainee · European Central Bank
Mar 2019 – Apr 2019
Java and Node.js visualisation work and research into blockchain, cryptocurrency and financial technology within a regulated European institution.
Freelance IT Consultant & Software Engineer
Aug 2017 – Present
Delivered web, mobile, cloud, API and automation solutions while managing technical delivery, client communication and project ownership.
Selected Achievements
- Investigated location-dependent Intune and Autopilot deployment failures through log, DNS, HTTP, wired/wireless and IPv4/IPv6 analysis, and escalated structured findings to infrastructure teams.
- Designed a secure Microsoft 365 repository and reporting concept based on stakeholder confidentiality, permission and collaboration requirements.
- Rebuilt and delivered the end-to-end onboarding flow — presentation, handout and step sequencing — plus tailored executive technology guidance.
Education, Professional Development & Languages
Computer Science Studies
Goethe University Frankfurt am Main · Oct 2023 – Sep 2025
Professional Development
Microsoft 365 Endpoint Administrator, MD-102 — currently preparing (no certification claimed as completed)
Languages German — Native · English — Advanced professional proficiency · French — Professional working proficiency
Venture Founder & Technical Lead, ISITGOLD? — AI-assisted mobile product, cloud integrations, subscriptions and product delivery.